Regardless of the size of the team, years of experience or level of seniority, all sales leaders face problems. Not every one of them will ever face every difficulty listed in this book. But many will have to confront atleast a few at some point in their career. The good news is that solutions to these problems exist and with some planning, patience and effort, we can be the one to solve them.
The Sales Leader's Problem Solver deconstructs and offers step-by-step solutions for the most common difficulties and dilemmas sales managers face such as:
* Structuring any discussion,
* Initiating disciplinary action if necessary,
* Setting policy to deal with future occurances, and
* Communicating with other staff members.