The author Malcolm Gladwell, a host of the podcast Revisionist History and author of New York Times bestseller Outliers, offers a powerful examination of our interactions with strangers and why they go wrong. Gladwell argues that something is very wrong with the tools and strategies we use to make sense of people we don’t know. We are inviting conflict and misunderstanding because we don’t know how to talk to strangers which have a profound effect on our lives and our world. Gladwell revisits the deceptions of Bernie Madoff, the trial of Amanda Knox and suicide of Sylvia Plath. He has interviewed scientists, criminologists and military psychologists. This book is a fascinating study of gullibility and the social necessity of trusting strangers.