Many times managers are guilty of being a buddy, but not a boss, managing different people in the same wayor trying to control people instead of influencing their thinking with enthusiasm. These kinds of errors waste valuable time, money, and talent. Author Steven Brown, a recognizedprofessional trainer, and consultant provides an essential guidefor effective managers and shows the readers how to get the best from their workers, their company - and themselves.This book will show the readers how to recognize problems - and avoid them - before they happen.With straightforward, insightful advice, Brown provides managers - from new to experienced - with essential leadership tools.