Business Process Re-engineering (BPR) has created a massive impact all around the globe, across many companies to rethink and reshape their organizations. Crunch Time aims to guide the reader through the world of Business Process Activities and its three levels: process improvement, process re-engineering, and process architecture. James Regan explains why decisions are the key commodity in-process activities and show ways to determine the assumptions behind decisions, the requirements for implementation and their effect on behavior. He gives details of all the "readiness" requirements to ensure the success of any initiative, including policy assessment, and determination of process "ownership".